Thinking about buying some Brazil Nut Bath and Shower Cream from the Body Shop, I suddenly realised I’ve always trusted them to sell me a “good” product. In fact I have no more idea where there stuff comes from than any other product. So I’ve asked.
To: UKCustomer.Relations@the-body-shop.com
Date: 21st March 2006 - 14:42
Subject: Body Shop - Brazil Nut Bath and Shower CreamHello,
I am thinking about buying my wife some of the products from your new bath and body range as advertised on your website
http://www.uk.thebodyshop.com/web/tbsuk/indexTiles.jsp?tbsmain=products_overview&curr_category=TBSUK_body&subcatID=TBSUK_bath_body
Can you please tell me more about the origins of the ingredients in the Brazil Nut Bath and Shower Cream?
Ideally I’d like to know the country of origin for each ingredient.
Thank you very much
Simon
——————————————————————-
Simon Warrick
trulyresponsible.orgtrulyresponsible.org is a voluntary organisation of consumers
that regularly asks questions of suppliers of goods to gain a
greater understanding of the life cycle of products.the information discovered may be published in full at
http://trulyresponsible.org
A quick response
Sent: 23 March 2006 16:54
To: simon@trulyresponsible.org
Subject: 2217 - The Body ShopDear Simon,
Thank you for your email.
Please find below the details of origin for the Community Trade ingredients in THE BODY SHOP Brazil Nut Bath & Shower Cream:
Sesame Oil: Is obtained from the seeds of Sesamum indicum, sourced from Nicaruagua via our Community Trade programme.
Brazil Nut Oil: Is obtained from the Amazon region via our Community Trade programme.Please see our website (www.the-body-shop.com) for further details on our Community Trade ingredients/products.
We hope this helps. Thank you for your interest in THE BODY SHOP.
Yours sincerely,
Michelle Rudd
UK Customer Relations
The Body Shop International plc
Phone: 01903 844554
Fax: 01903 844383
e-mail: ukcustomer.relations@the-body-shop.com
I am sure there must be more than these 2 ingredients in the bath cream. I’d like to know where they all come from.
Sent: 24 March 2006 09:35
To: ‘UK Customer Relations’
Subject: RE: 2217 - The Body ShopHello Michelle,
Thanks very much for your quick reply. I was unaware of your Community Trade programme. I’ll definitely have a look at that.
I assume that these are just 2 of many ingredients in the brazil nut bath and shower cream. Can you tell me what the other ingredients are, and where they come from?
Many thanks for your help.
Simon
——————————————————————-
Simon Warrick
trulyresponsible.orgtrulyresponsible.org is a voluntary organisation of consumers
that regularly asks questions of suppliers of goods to gain a
greater understanding of the life cycle of products.the information discovered may be published in full at
http://trulyresponsible.org